Returns & Exchanges
At Alix of Bohemia, we want you to cherish your unique, handcrafted pieces. If you are not completely satisfied with your purchase, we accept returns of unworn, unwashed, and unaltered items within 14 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging with all designer tags attached to ensure the garments are protected during transit.
Ship It Back
Affix the prepaid shipping label provided through our portal to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our atelier inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing