Frequently Asked Questions
Discover everything you need to know about our handcrafted collections.
Where are Alix of Bohemia garments produced?
Our collections are thoughtfully designed in our studio and produced in small batches by skilled artisans in India and around the world, ensuring every piece remains unique and high-quality.
How do I know which size to order?
We provide detailed size charts on each product page. Since many of our garments feature hand-embroidery and natural fibers, we recommend checking the specific measurements for each style as fits may vary.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition or custom pieces may be final sale.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the weight of your order.
How should I care for my hand-embroidered items?
Due to the delicate nature of our textiles and hand-detailing, we recommend dry cleaning or gentle hand-washing in cold water to preserve the integrity of the fabric and craftsmanship.
Can I modify or cancel my order after it is placed?
As we strive to process orders quickly, we can only make changes or cancellations within 2 hours of purchase. Please contact our customer care team immediately for assistance.